Privacy Policy

Privacy Policy for Wildure.nl

Effective Date: October 15, 2025

Welcome to Wildure.nl (“we,” “us,” or “our”). We are committed to protecting your personal data and respecting your privacy in compliance with the European Union’s General Data Protection Regulation (GDPR) and applicable Dutch privacy laws, including the Dutch Personal Data Protection Act (Wet bescherming persoonsgegevens) as enforced by the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.wildure.nl (the “Website”) or make a purchase.

 

  1. Who We Are

Data Controller: Wildure B.V., a company registered in the Netherlands at Lancastdreef 28, Dronten, the Netherlands, is the data controller responsible for your personal data. Contact Details: Email: privacy@wildure.nl For privacy-related inquiries, please contact us using the details above.

 

  1. Personal Data We Collect

We collect and process the following types of personal data:

  • Information You Provide:
    • Identity and Contact Data: Name, email address, phone number, billing and shipping addresses provided during account creation, checkout, or customer service interactions.
    • Transaction Data: Purchase details, payment information (e.g., credit card or bank details), and order history.
    • Communication Data: Information from emails, contact forms, or customer support inquiries.
  • Automatically Collected Data:
    • Technical Data: IP address, browser type, device details, operating system, and Website usage data (e.g., pages visited, time spent) collected via cookies and similar technologies (see our Cookie Policy).
    • Marketing Preferences: Your choices regarding newsletters or promotional offers.
  • Third-Party Data: Information from partners like payment processors (e.g., Mollie) or delivery services (e.g., Montapacking B.V., PostNL, DHL) to fulfill your orders.
  1. How We Use Your Personal Data

We process your personal data based on the following legal grounds under the GDPR:

  • Performance of a Contract (Art. 6(1)(b) GDPR):
    • To process and deliver your orders, manage payments, and handle returns or refunds.
    • To provide customer support and respond to your inquiries.
  • Legal Obligations (Art. 6(1)(c) GDPR):
    • To comply with Dutch tax and accounting laws (e.g., retaining transaction records).
    • To cooperate with regulatory authorities, such as the Autoriteit Persoonsgegevens.
  • Legitimate Interests (Art. 6(1)(f) GDPR):
    • To improve our Website and services through analytics and user behavior insights.
    • To detect and prevent fraud or security threats.
    • To send non-marketing communications, such as order confirmations or shipping updates.
  • Consent (Art. 6(1)(a) GDPR):
    • To send marketing emails or newsletters (you can opt out at any time).
    • To use non-essential cookies for analytics or personalized ads (see our Cookie Policy).
  1. Sharing Your Personal Data

We may share your personal data with trusted third parties under strict GDPR-compliant conditions:

  • Service Providers:
    • Payment processors (e.g., Mollie) to handle transactions.
    • Shipping companies (e.g., Montapacking B.V., PostNL, DHL) to deliver orders.
    • IT providers (e.g., hosting services, analytics platforms) to operate and improve the Website.
  • Marketing Partners: If you consent, we may share limited data with advertising platforms (e.g., Google Ads, Meta) for personalized promotions.
  • Legal Authorities: We may disclose data to comply with legal obligations (e.g., tax authorities) or protect our rights (e.g., in case of fraud).

We do not sell your personal data. For data transfers outside the European Economic Area (EEA), we use safeguards like Standard Contractual Clauses or rely on adequacy decisions to ensure GDPR compliance.

 

  1. How Long We Keep Your Data

We retain personal data only as long as necessary for the purposes described:

  • Transaction Data: Retained for 7 years to comply with Dutch tax and accounting laws.
  • Account Data: Kept until you delete your account or request erasure, unless legally required otherwise.
  • Marketing Data: Stored until you unsubscribe or withdraw consent.
  • Technical Data: Retained for up to 24 months for analytics, unless anonymized.

After the retention period, we securely delete or anonymize your data.

 

  1. Cookies and Tracking Technologies

We use cookies to ensure the Website functions properly, analyze usage, and provide personalized content. Essential cookies are required for basic functionality, while non-essential cookies (e.g., for analytics or marketing) require your consent. For details, including how to manage cookies, see our Cookie Policy.

 

  1. Your Rights Under GDPR

As an EU/Netherlands resident, you have the following rights:

  • Access: View the personal data we hold about you.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data, subject to legal exceptions.
  • Restriction: Limit how we process your data in certain cases.
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing based on legitimate interests, including marketing.
  • Withdraw Consent: Stop consent-based processing (e.g., marketing or non-essential cookies).

To exercise these rights, contact us at [your email address]. We will respond within one month, as required by GDPR. You may also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at www.autoriteitpersoonsgegevens.nl.

 

  1. Managing Marketing Communications

You can opt out of marketing communications by:

  • Clicking “unsubscribe” in our emails.
  • Updating preferences in your account settings.
  • Contacting us at [your email address].
  1. Data Security

We use industry-standard measures, such as encryption, secure servers, and access controls, to protect your data. While we strive to ensure security, no online system is completely risk-free. Please use strong passwords and keep your account details confidential.

 

  1. International Data Transfers

If we transfer your data outside the EEA (e.g., to third-party providers), we ensure GDPR compliance through mechanisms like Standard Contractual Clauses or adequacy decisions.

 

  1. Updates to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant updates will be communicated via email or a Website notice. The latest version is available at Privacy policy.

 

  1. Contact Us

For questions, concerns, or to exercise your rights, please reach out to:

Wildure B.V.
Lancasterdreef 28
8251 TA Dronten
The Netherlands
Email: privacy@wildure.nl

 

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