Privacy Statement
Privacy Statement for Wildure.nl
Last updated: October 15, 2025
At Wildure.nl, we value your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch privacy laws. This Privacy Statement explains how we collect, use, share, and protect your personal information when you visit or make a purchase on our website https://www.wildure.nl (the “Website”).
- Controller of Your Personal Data
Wildure B.V., located at Lancasterdreef 28, Dronten, The Netherlands, is the data controller responsible for processing your personal data. You can contact us at privacy@wildure.nl for any questions about this Privacy Statement or our data practices.
- Personal Data We Collect
We collect the following types of personal data when you interact with our Website:
- Identity and Contact Information: Name, email address, phone number, billing and shipping address.
- Transaction Data: Details of your purchases, payment information (e.g., credit card details, bank account details), order history, and delivery preferences.
- Technical Data: IP address, browser type, device information, operating system, and browsing behavior (e.g., pages visited, time spent on the Website) collected via cookies and similar technologies.
- Communication Data: Information you provide when contacting us, such as through customer service inquiries, feedback forms, or newsletters.
- Marketing Preferences: Your preferences for receiving marketing communications and your subscription status.
We may also collect personal data from third parties, such as payment processors or delivery services, to fulfill your orders.
- How We Use Your Personal Data
We process your personal data for the following purposes, based on the legal grounds specified under the GDPR:
- To Fulfill Contracts (Art. 6(1)(b) GDPR):
- Process and deliver your orders, including managing payments, shipping, and returns.
- Provide customer support and handle inquiries or complaints.
- To Comply with Legal Obligations (Art. 6(1)(c) GDPR):
- Maintain accurate financial and tax records as required by Dutch law.
- Respond to requests from regulatory authorities, such as the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
- Based on Legitimate Interests (Art. 6(1)(f) GDPR):
- Improve our Website, products, and services (e.g., through analytics to understand user behavior).
- Prevent fraud and ensure the security of our Website.
- Send you relevant updates about your orders or our services (e.g., shipping confirmations).
- Based on Your Consent (Art. 6(1)(a) GDPR):
- Send marketing communications, such as newsletters or promotional offers, if you have opted in.
- Use non-essential cookies (e.g., for personalized ads or analytics) if you have provided consent via our cookie banner.
You can withdraw your consent at any time (see Section 8).
- Sharing Your Personal Data
We may share your personal data with the following third parties, ensuring appropriate safeguards are in place as required by the GDPR:
- Service Providers: Payment processors (e.g., Mollie), shipping companies (e.g., Montapacking B.V., PostNL, DHL), and IT service providers (e.g., hosting or analytics platforms) to fulfill orders and operate the Website.
- Marketing Partners: If you consent to marketing, we may share limited data with platforms for targeted advertising.
- Legal Authorities: When required by law or to protect our rights, we may share data with authorities like the Dutch Tax Authority or law enforcement.
We do not sell your personal data to third parties. When sharing data with third parties outside the European Economic Area (EEA), we ensure compliance with GDPR requirements, such as using EU Standard Contractual Clauses.
- Data Retention
We retain your personal data only for as long as necessary to achieve the purposes outlined in this statement:
- Order Data: Kept for 7 years to comply with Dutch tax and accounting laws.
- Account Data: Retained until you delete your account or request deletion, unless we are required to keep it for legal purposes.
- Marketing Data: Kept until you unsubscribe or withdraw consent.
- Technical Data: Retained for a limited period (e.g., 12 months) for analytics, unless anonymized.
After the retention period, we securely delete or anonymize your data.
- Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze Website performance, and deliver personalized content. Essential cookies are necessary for the Website to function, while non-essential cookies (e.g., for analytics or advertising) require your consent. You can manage your cookie preferences through our cookie banner or browser settings. For more details, see our Cookie Policy.
- Your Rights Under GDPR
As a resident of the EU/Netherlands, you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your data, subject to legal obligations.
- Restriction: Limit how we process your data in certain circumstances.
- Data Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests, including direct marketing.
- Withdraw Consent: Stop processing based on your consent at any time.
To exercise these rights, contact us at privacy@wildure.nl. We will respond within one month, as required by the GDPR. If you believe we are not complying with privacy laws, you can lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at www.autoriteitpersoonsgegevens.nl.
- How to Manage Marketing Communications
You can opt out of marketing communications at any time by:
- Clicking the “unsubscribe” link in our emails.
- Updating your preferences in your account settings.
- Contacting us at privacy@wildure.nl.
- Data Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption, secure servers, and access controls. However, no online system is 100% secure, and we encourage you to use strong passwords and keep your account details confidential.
- International Data Transfers
If we transfer your data outside the EEA (e.g., to service providers), we ensure compliance with GDPR through safeguards like Standard Contractual Clauses or adequacy decisions by the European Commission.
- Changes to This Privacy Statement
We may update this Privacy Statement to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a notice on our Website. The latest version is always available at Privacy statement.
- Contact Us
For questions, concerns, or to exercise your rights, please contact us at:
Wildure B.V.
Lancasterdreef 28
8251 TA Dronten
The Netherlands
Email: privacy@wildure.nl
